At Artisan Sparks, we are committed to delivering your orders safely and efficiently to customers worldwide.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not processed on weekends or public holidays. In case of high order volumes, processing times may be slightly delayed.
Shipping Method
We offer shipping through reliable courier partners to ensure your products arrive in good condition. Since we provide Cash on Delivery (COD), payment is collected at the time of delivery.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase. Any additional charges such as duties or taxes may vary depending on your location.
Order Tracking
Once your order has been shipped, you may receive a notification regarding your shipment. Tracking availability may depend on the courier service used.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible at [email protected]. We will work with the shipping provider to resolve the issue promptly.
Incorrect Address
Please ensure that your shipping address is correct at the time of placing your order. Artisan Sparks is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Failed Delivery Attempts
If delivery attempts fail due to unavailability or incorrect details, the order may be returned. In such cases, you may need to place a new order.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: [email protected]